Required Skills, Knowledge and Abilities
• Expert knowledge of Microsoft 365 products and solutions.
• Hand-on experience in configuring Single Sign-on for SaaS & Hybrid applications
• Expertise in M365 Copilot deployment and support.
• Experience managing directory sync into Azure AD and deep knowledge of Azure AD Sync for Federation, authentication, SSO, and directory sync with Azure AD
• Deep Knowledge of e-mail filtering tools such as Cisco IronPort.
• Expertise in Microsoft Purview and Collaboration tool Security.
• Expert knowledge with scripting tools such as PowerShell & MS Graph.
• Ability to troubleshoot and resolve Level 3 incidents.
• Experience securing both on-prem and cloud-based e-mail and collaboration services.
Minimum Education and Experience Requirements
• Bachelor’s degree in computer science or related field.
• 2+ years of experience designing and implementing on-prem and cloud-based e-mail and Collaboration solutions.
• 8+ Years of experience in managing the Exchange & Microsoft 365 platform services in a hybrid environment.
• Excellent verbal and written communication skills.
• Previous IT work lead experience is preferred.
• Previous IT experience in government is preferred.