Required Technical Experience
Candidates should have hands-on BillingPlatform implementation experience in the following areas:
1. Entity Configuration

• Hands-on experience creating and configuring BillingPlatform entities/objects.
• Experience with fields, relationships, validations, business rules, workflows, and entity-level configurations.
• Ability to translate functional requirements into appropriate BillingPlatform data and entity models.
• Experience modifying and troubleshooting existing entity configurations.

2. User Roles & Permissions

• Experience configuring users, roles, profiles, permissions, and access controls.
• Understanding of BillingPlatform security and data-access models.
• Ability to troubleshoot user access and authorization issues.
• Experience implementing role-based access based on business requirements.

3. System Configuration & Technical Design

• Practical experience configuring BillingPlatform modules and platform functionality.
• Ability to understand business processes and translate them into scalable technical solutions.
• Experience with billing, invoicing, payments, customer/account, product, pricing, and related configurations.
• Understanding of configuration dependencies and impacts across the BillingPlatform application.
• Experience working across multiple environments such as Development, QA, UAT, and Production.

4. Report Development

• Experience developing and modifying BillingPlatform reports and dashboards.
• Ability to understand reporting requirements and identify appropriate data sources and relationships.
• Experience troubleshooting report data, filters, joins/relationships, calculations, and access-related issues.
• Ability to create operational and business reports based on stakeholder requirements.

5. Troubleshooting & Production Support

• Strong troubleshooting and problem-solving skills within BillingPlatform.
• Ability to analyze configuration, data, workflow, permission, reporting, and integration issues.
• Experience performing root-cause analysis and implementing permanent fixes.
• Ability to work with logs, error messages, system behavior, and data to isolate issues.
• Experience supporting production incidents and resolving issues within defined SLAs.
• Strong understanding of change management and impact analysis before implementing fixes.

Integration Experience – Preferred

• Experience integrating BillingPlatform with external applications and enterprise systems.
• Knowledge of REST/SOAP APIs and web services.
• Experience with data imports/exports and integration troubleshooting.
• Understanding of customer, product, pricing, billing, invoice, payment, and financial-system integrations.
• Experience working with middleware or integration platforms is a plus.

Additional Qualifications

• Strong understanding of billing and subscription-based business processes.
• Experience working in Agile/Scrum development environments.
• Ability to independently analyze requirements and provide technical solutions.
• Strong communication and documentation skills.
• Experience working with distributed/global teams.
• Ability to participate in design discussions and provide technical recommendations.
• Strong attention to detail and ability to manage multiple priorities.

Mandatory Requirement
Hands-on BillingPlatform implementation experience is mandatory. Candidates with only BillingPlatform certification/training but without practical implementation experience should not be considered.
Candidates should be able to demonstrate experience with at least several of the following:

• BillingPlatform entity configuration
• User roles and permissions
• System/application configuration
• Billing and invoicing configuration
• Report development
• Workflow/business-rule configuration
• Data configuration/migration
• Integrations/API
• Production support and troubleshooting
• Defect resolution and root-cause analysis.